The Art of the Complaint Letter

I don’t like bad customer service. That’s not so unusual. A lot of people, especially nowadays, can spend at least two to three minutes a day complaining about a negative experience they’ve had with a Customer Service Operator; be it at their local supermarket, on the phone or at a restaurant.

But I really don’t like bad customer service. I could spend all day and all night talking about the various people that wrong me throughout the day when they’re representing the companies they work for.

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